30 Benefits of Enhanced Employee Communication

Here are over thirty positive outcomes of effective internal communication.

1  Greater understanding of dealership business goals and objectives
2  Increased employee engagement
3  Alignment to strategy eased
4  Increased knowledge sharing
5  Increased cooperation among employees
6  Increased sales
7  Increased likelihood of ethical behavior
8  Improved employee retention / (turnover reduced)
9  Improved customer service
10 Increased customer retention
11 More streamlined employee hiring process
12 Improved training quality and results
13 Ease of implementing mission, vision & values
14 Decreased work-related stress
15 Improved management communication skills
16 Reduced costs
17 Easier change management & implementation
18 Smoother mergers & acquisitions
19 Increased profit
20 More effective implementation of business strategy
21 Increased sales conversion rates
22 Increased market share
23 Increased understanding of HR and related benefits
24 Greater knowledge creation
25 Improved sense of urgency to respond to leads and customer requests
26 Improved shop safety / (number of incidents reduced)
27 Creation of an innovation culture
28 Improved accountability
29 Improved information gathering (Metrics are cascaded to and understood by frontline)
30 A performance focused culture is created

Why does this matter to your dealership?

Because…

An engaged, empowered workforce contributes to your bottom line.

 

Tom McQueen is PDP’s automotive industry expert and has consulted with over 400 dealerships on performance improvement and employee engagement.