Employment Engagement: When there is none, dealerships pay a price.

The true costs of poor employee engagement run broad and deep.

In this fascinating infographic on Employee Engagement, the Engage for Success movement explains how employee engagement affects the bottom line. The report is based on the UK (Great Britain and Northern Ireland) but as you read it, you’ll see an all-too-familiar pattern: when an organization does not have engaged employees, it pays a price, and in many ways.

Sick-time off, passive-aggressiveness in the workplace, silos at the dealership, and disengaged employees taking up space where they might once have been productive but are not anymore. All these things happen when your people are disengaged.

What is the primary reason employees become disengaged?

Answer: Poor communication.

It seems an easy problem to solve. All you need to do is send out a few emails and the communications problem is solved, right? In reality, though, it takes a variety of skills and effort to bring an organization back on line when communication has deteriorated.

At PDPAuto, we specialize in getting your team back on track. We begin with the foundation: Internal Communication. While some organizations that may offer you assistance will proceed with a “counseling” approach, our solution involves hardware, software and a set of specific processes. Together, they bring your dealership back on track.

Call us today. We can help.

 

Tom McQueen is PDP’s automotive industry expert and has consulted with over 400 dealerships on performance improvement and employee engagement.