We liked this article -- even if it is a bit strongly worded -- about how purchases are made at an auto dealership. Above all, though, we believe that rock solid procedures work for both employer and …
On Employee Communication: Keeping Things Fluid – Complex Machines Need Fluid To Keep Them Working Well Together
A robust employee communication system provides the fluid that keeps all the moving parts of a business from seizing up. The real question becomes, can you afford not to have one? This afternoon, I …
On Employee Engagement: “The Customer Always Comes First” Why That Principle Is Killing Your Company
Please don’t feed me the line that The Customer Always Comes First. It makes me gag. Any business believing that malarkey probably begins their staff meetings by holding hands around a circle and …
On Employee Engagement: Improving Dealership Productivity, Part 3 of 3 – The Bottom Line
An Employee Communications solution pays off. Here it is by the numbers. In this third section covering the business process of effective internal communications, we look at its value to the …
On Employee Engagment: Improving Dealership Productivity, Part 2 of 3 – Employee Engagement
It's great when employees and management are thoroughly connected with one another through an effective employee communication solution. So, what does it all mean? What does it benefit the dealership …
On Employee Engagement: Improving Dealership Productivity, Part 1 of 3 – Employee Communication
In Part One of Three, we look at what Employee Communication is, and why it's a lot more than just email, department meetings and PowerPoint presentations. In this three-part blog posting series on …