Summary
“So you’re the Dealer Principal contestant on the television show, Are you smarter than a 5th Grader. And host Jeff Foxworthy presents you with this final sixth grade question for one million dollars: Name the most important tool that dealerships can use in the 21st century to achieve a sustainable advantage in their marketplace. What would your answer be?… ”
| “So you’re the Dealer Principal contestant on the television show, Are you smarter than a 5th Grader. And host Jeff Foxworthy presents you with this final sixth grade question for one million dollars: Name the most important tool that dealerships can use in the 21st century to achieve a sustainable advantage in their marketplace. What would your answer be? If it isn’t COMMUNICATION, then you have to look into the television camera and say, “I may be a Dealer Principal, but I’m definitely not smarter than a 5th grader.”
This is a excerpt from the article “D” is for DISMAL by Pamela Devillon, Freelance journalist. To read the entire article click here.
The look of surprise on the manager’s face told the story. “Wait! You’re here to train me?” It was the first time in her seven-year career at the surgical manufacturing company that she had ever participated in a leadership development workshop.
When exit interviews reveal the reasons that employees leave their jobs, the top two reasons focus on salary and benefits, and a lack of trust in their immediate supervisor. Another leading cause of defection is a lack of training. One employee remarked, “I knew they didn’t care about my long-term employment because they never taught me anything.”
Workplaces take a performance and productivity dive when both new recruits and seasoned employees are victimized by company’s failure to invest in training their people.
Want to be competitive in the 21st century? Train, train, and then train some more!
Tom McQueen is PDP’s automotive industry expert and has consulted with over 400 dealerships on performance improvement and employee engagement.
Click here to check out the article Why Employee Development Is Important, Neglected And Can Cost You Talent
Stay Tuned for Tip #9 – arriving on 10/27/16!
PDPAuto: WE DRIVE RESULTS THROUGH IMPROVED COMMUNICATION & PERFORMANCE |
